How to register a sipgate account on the Draytek 2820vn
Posted: Thu Jan 20, 2011 1:31 pmThis problem drove me nuts for several weeks after I first got this device. Sipgate and Draytek did not have a solution between them. Eventually I solved the problem myself. Details of the solution follow 
On your Draytek router do the following;
1) Nat settings: Add a UDP forward on port 5060 to port 5060 and send it to the internal IP address of your router
2) Set up your sipgate account as follows
Hopefully this will work for you.
On your Draytek router do the following;
1) Nat settings: Add a UDP forward on port 5060 to port 5060 and send it to the internal IP address of your router
2) Set up your sipgate account as follows
- VOIP >> SIP Accounts and into Index 1 (assuming this is the first account)
Profile name: Whatever you want
Register via: Auto
SIP port: 5060
Domain/Realm: sipgate.co.uk
Proxy: 217.10.79.23 (do not use the FQDN it will not work, trust me!)
Display Name: Whatever you want
Account number/Name: Sipgate account number
Check the box for authentication ID
Authentication ID: Sipgate account number
Password: Your sipgate account number password
Expiry time: 10 minutes
NAT Traversal: None
Ring port: Check the box which corresponds to which port you plugged your BT plug into
Ring pattern: Whatever you want
- Select "Symmetric RTP"
RTP Port start: 16384
RTP Port end: 16482
RTP TOS: IP Precedence 5
Phone1 settings (under index 1)
SIP URL: your_sipgate_number@sipgate.co.uk:5060
Enable Call waiting and Call Transfer
Codec: G.711A
Packet size 20ms
Select "play dial tone only when account registered" (handy for knowing if you are registered when you pick up the phone to make a call)
Click the "Advanced" button
Tone Settings: UK
Caller ID type: FSK_ETSI(UK)
DTMF Mode: SIP INFO (nortel format)
Hopefully this will work for you.