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Outlook 2010 keeps asking for password

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Outlook 2010 keeps asking for password

Postby Deathlok » Mon Mar 19, 2012 3:51 pm

This refers to an Exchange account...

The solution after much hand wringing was by renaming one folder

First Close Outlook! check in running processes to make sure it is gone.

Navigate to
"%userprofile%\Application Data\Microsoft\Protect"
C:\Users\%username%\AppData\Roaming\Microsoft\Protect (Vista or Windows 7)

There should be one folder in there which looks as if it's name is the same as your SID number
Rename it, I usually put .original as a suffix. But do make sure you can change it back if needed
Open Outlook, it will create an identical folder to the one you just renamed, it will ask for your password as usual, enter your password
Close Outlook, then reopen it again, no password should be asked for
For the ultimate test restart your PC and open Outlook again

It ain't the years honey, it's the mileage.
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