Help and Support service missing Server 2003
Posted: Thu Jan 20, 2011 2:58 pmHelp and Support service missing after installing Windows 2003 Service Pack 2
After installing SP2 for SBS 2003 you may find that 'help and support' becomes unavailable and you will get the following error come up in a message box when you attempt to run it from the start menu, or another program which calls it.
Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named 'Help and Support'.
However there is no service you can find called 'help and support'
The following steps will reinstate it...
1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run this command: start /w helpsvc /svchost netsvcs /regserver /install
4. Once this command completes the Help and Support service should now appear in the services.msc
5. Start the Help and Support service
After installing SP2 for SBS 2003 you may find that 'help and support' becomes unavailable and you will get the following error come up in a message box when you attempt to run it from the start menu, or another program which calls it.
Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named 'Help and Support'.
However there is no service you can find called 'help and support'
The following steps will reinstate it...
1. Open a command prompt.
2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
3. Run this command: start /w helpsvc /svchost netsvcs /regserver /install
4. Once this command completes the Help and Support service should now appear in the services.msc
5. Start the Help and Support service